Your order means a great deal to us. Where possible we use recycled packaging for the exterior. If your order is a gift for someone, then we will gladly wrap it and include a hand written greetings card. Just send us your message in the special instructions
UK orders are dispatched using Royal Mail for smaller items and Parcelforce or a courier for larger items. Your goods should reach you within 1 week of your order and are normally dispatched within 2 working days. Postage costs can be worked out using the postage calculator. Within the UK postage is free for orders over £50. Your parcel may need signed for.
Occasionally there may be small delays with despatch due to staff holidays but these will be clearly advertised on the shop front page.
Payment by Post
If you choose to pay by post then please make cheques payable to "Ailsa Black" and send to Ailsa Black, Clearviews, Carsethorn, Dumfries Scotland DG2 8DS. Items will only be dispatched once your cheque has been cleared by the bank.
International delivery is available to most countries. This will be sebnt signed and tracked when available. Please allow standard times for this.